How DOES your Cadillac make you feel?

Last year Cadillac ads asked, “When you turn your car on, does it return the favor?”

How does your car make you feel?

I love automobiles.  I love the independence, I love the machinery, and the autonomy.  One can get into an automobile and go; it gives options.    Just the raw fact that an automobile can move under its own power, at speed, and corner well is in itself delightful.  It is one of the ultimate tools — utility, entertainment, transportation all in one.

So what are my expectations of the current Cadillac line, when I get into a new Cadillac?

I am looking for elegance and poise.  I am looking for detailed, thoughtful engineering.  For purposeful nuances; “This feature was included because it aids aerodynamics and it perfectly ties out the styling cue along this line”.

Cadillac is a full line manufacturer, and offers a variety of vehicle types and models.    Each Cadillac model offers a different take on luxury, elegance, utility, convenience, economy, efficiency, and performance/sport.

“How does my Cadillac make me feel?”  seems a trite question when examined without the soundtrack and cut-away video.

When I get into my Cadillac I appreciate the fine leather.  The wood touches.   The terrific reliability as I start the engine.  The performance and sportiness as I pull into traffic.  The luxury appointments and entertainment options as I cruise down the highway to my next event.  The detailed engineering that brings it all together in an efficient platform and vehicle that is within the means of many.

How does it make me feel?  Like I am very glad I drive a Cadillac.

Cadillac Selecting Luxury AND Performance, Platinum Series and V Series

One of my elevator speeches I took the liberty of arguing sharing with Cadillac’s Nick Twork when we met was Luxury vs Performance.

Cadillac in the mid-90s came out with an SLS variant of the Seville, and a STS variant.   The SLS was for Seville Luxury Sedan, and the STS for Seville Touring Sedan.   The idea was that if you wanted max luxury, soft ride, max options, get the SLS.  If you want max performance, cornering, power get the STS.  Now the reality was that the STS tended to always be better optioned than the SLS, so if you could afford the higher price it was the right option for almost anyone.

Cadillac perhaps did a better separation on the Deville, where the DHS, now for Deville High-Luxury Sedan, and the DTS, Deville Touring Sedan, separated from the base Deville.  In this case, the DHS tended to have the same maximum accessories as the DTS, except where the DTS had extra performance items then the DHS had additional luxury items.

In modern terms, Cadillac has evolved this philosophy as the V-Series, no-holds barred performance, and the Platinum Series, maximum luxury options.

I argue that this is a mistake.

A Cadillac should be both luxury and performance.  Bringing out a model that is marketed as max luxury at the cost of performance, or max performance at the cost of luxury is a compromise.  Cadillac should be about Luxury Performance.  Luxury performance is not about compromises; luxury performance is about plentiful, or “more than adequate”, or breathtaking.

I recognize that some Buyers want a softer ride and more padding beneath softer leather.  Other buyers want a tightly sprung racing Cadillac for the street.  It is good to have options.

However, note that the new MR magnetic suspension suddenly makes a soft ride in town and a track-ready ride available in a single suspension system.

I think the key is to start from a very high standard, and emphasize the additional features.  In other words, the Luxury Version starts from a High Performance Cadillac, and adds even more luxury features.  The V-Series starts from a High Luxury fully equipped Cadillac, and adds track-ready Performance features.  Both models are Luxury and Performance, but in the Platinum the emphasis is on the Luxury end of the spectrum, while in the V-Series the emphasis is on the Performance end.

Instead, Cadillac has in mind to offer Platinum variants of certain models, such as the Escalade, DTS, STS, or XTS once it arrives, but not V-series of those models.  They also offer V-Series of certain models, CTS-V, and hopefully ATS-V the year after it arrives, but not Platinum variants of those models.  The idea I think is models that lend themselves to luxury over performance already, offer the max luxury Platinum Series example.  Models that lend themselves to Performance already, offer the max performance V-Series.  This approach limits Cadillac and limits Buyers.  What my DTS friends often want is a maximum performance DTS; bring all the goodness of the DTS’ room and luxury and more power and handling.  CTS-V fans may want to see the missing luxury items such as premium leather interiors, lane change warning, and blindspot warning systems.

A Customer-aware order sheet would allow the addition of Platinum Series maximum luxury OR V Series Maximum performance to any of the excellent high-standard feature Cadillac platforms.  Luxury AND Performance, per the individual Customer’s tastes.  That is Cadillac.

Selling more Cadillacs vs Brand Purity

Brand Purists have a particular archetype of a brand in mind, and rail against any example of the brand that does not fit that archetype.  For example, Porsche Purists loudly rumbled back in the day when the first Porsche cars were made that were not rear engined and air cooled like the original 356s and 911s.  Later, they almost passed out when Porsche began to make SUVs.

Some Cadillac brand Purists likewise have in mind a limited path for Cadillac.  To the Purists, Cadillac should ONLY make the finest, most luxurious, and highest performance vehicles possible.  All Cadillacs should luxurious in all ways — luxuriant interiors, excess power, hand tailored exteriors, the perfect example of a motor car.

The problem with such a limited view is just that — it is limited.  Cadillac does not have just one type of Customer.  There are a spectrum of People who buy and enjoy Cadillac vehicles.  Some people want the all-out no-holds-barred super car, and Cadillac makes the V-Series for these Buyers.  Some Cadillac Buyers want Style and Efficiency more than all out performance, and Cadillac has configurations within each model line that address this sweet spot.  Some Cadillac Buyers want a vehicle that makes a statement, and Cadillac offers models that do that.

Real car people know how to sell cars.  If you love Cadillacs you want Cadillac to sell more vehicles so that they have the resources and enthusiasm to make the kind of Cadillac that you love.

Purchasing a Cadillac is the very best way to encourage the Cadillac Team to make the kind of automobile that you enjoy.