{"id":10533,"date":"2011-07-10T11:37:01","date_gmt":"2011-07-10T16:37:01","guid":{"rendered":"http:\/\/caddyinfo.com\/wordpress\/?p=10533"},"modified":"2011-07-10T11:37:01","modified_gmt":"2011-07-10T16:37:01","slug":"pirelli-onstarconnect-cadillac-roadside-assistance-frankkent-sts-v","status":"publish","type":"post","link":"http:\/\/www.caddyinfo.com\/wordpress\/pirelli-onstarconnect-cadillac-roadside-assistance-frankkent-sts-v\/","title":{"rendered":"#Pirelli, @OnStarConnect, @Cadillac Roadside Assistance, @FrankKent &#038; STS-V"},"content":{"rendered":"<p>On the way home from Fort Worth to Plano this morning in my 2008 Cadillac STS-V I began to hear a loud &#8220;wap-wap-wap&#8221; sound.\u00a0 I looked for a safe spot to exit the highway, then pulled into a parking lot to investigate.<\/p>\n<div id=\"attachment_10534\" style=\"width: 778px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0388r.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-10534\" class=\"size-large wp-image-10534 \" title=\"Photo0388r\" src=\"http:\/\/caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0388r-768x1024.jpg\" alt=\"\" width=\"768\" height=\"1024\" srcset=\"http:\/\/www.caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0388r-768x1024.jpg 768w, http:\/\/www.caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0388r-487x650.jpg 487w, http:\/\/www.caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0388r.jpg 1536w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><p id=\"caption-attachment-10534\" class=\"wp-caption-text\">Pirelli Eufori tire tread problem left front tire from the back looking front<\/p><\/div>\n<p>Now, I am not a tire expert but I am certain the tire should not have part of the tread hanging off.<\/p>\n<p>The STS-V is a performance sedan and uses Pirelli Eufori extended mobility runflat performance tires, in sizes 255\/45-18 on front and 275\/40-19 in back.\u00a0 There is no spare, since the run flats can get you to the next place without going flat, and the wheel\/tire sizes are different front to back (so no one size fits all).<\/p>\n<p>I used the OnStar button to discuss with OnStar and to get Roadside Assistance.\u00a0 Roadside Assistance arranged for a tow truck to come and take the STS-V to the nearest Cadillac Dealer, in this case Frank Kent Cadillac in Fort Worth.<\/p>\n<div id=\"attachment_10535\" style=\"width: 1034px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0398.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-10535\" class=\"size-large wp-image-10535\" title=\"Photo0398\" src=\"http:\/\/caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0398-1024x768.jpg\" alt=\"\" width=\"1024\" height=\"768\" srcset=\"http:\/\/www.caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0398-1024x768.jpg 1024w, http:\/\/www.caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0398-500x375.jpg 500w, http:\/\/www.caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0398.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><p id=\"caption-attachment-10535\" class=\"wp-caption-text\">STS-V loaded on flatbed tow truck<\/p><\/div>\n<p>The Tow truck arrived in about an hour from the first call to OnStar, which is good service for a Sunday.\u00a0 Unfortunately, Frank Kent is not open this morning, but the advantage of having the Cadillac taken to a Cadillac dealer is that they have a secure lockup for delivery after hours.<\/p>\n<p>So, my son came and picked me up from the stopped spot.\u00a0 If I were further afield I would have had to take a taxi to a rental car place and get a rental car setup for the duration.\u00a0 I believe the Cadillac coverage would cover the rental car fee.<\/p>\n<p>Tread on the front tires didn&#8217;t look bad except for the ripped part.<\/p>\n<div id=\"attachment_10536\" style=\"width: 1034px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0393.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-10536\" class=\"size-large wp-image-10536\" title=\"Photo0393\" src=\"http:\/\/caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0393-1024x768.jpg\" alt=\"\" width=\"1024\" height=\"768\" srcset=\"http:\/\/www.caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0393-1024x768.jpg 1024w, http:\/\/www.caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0393-500x375.jpg 500w, http:\/\/www.caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0393.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><p id=\"caption-attachment-10536\" class=\"wp-caption-text\">Right Front Tire from the Front looking back<\/p><\/div>\n<div id=\"attachment_10537\" style=\"width: 1034px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0394.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-10537\" class=\"size-large wp-image-10537\" title=\"Photo0394\" src=\"http:\/\/caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0394-1024x768.jpg\" alt=\"\" width=\"1024\" height=\"768\" srcset=\"http:\/\/www.caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0394-1024x768.jpg 1024w, http:\/\/www.caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0394-500x375.jpg 500w, http:\/\/www.caddyinfo.com\/wordpress\/wp-content\/uploads\/2011\/07\/Photo0394.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><p id=\"caption-attachment-10537\" class=\"wp-caption-text\">Left Front Tire from the Front looking back<\/p><\/div>\n<p>So I am not sure what caused the tire to have this sort of failure.\u00a0 The tires had 18K miles on them when I purchased the car, and have 19.2xx on them now.\u00a0 I assume they are the original equipment tires that came with the STS-V.<\/p>\n<p>Next will be to talk to Frank Kent to determine the correct replacements.\u00a0 The Pirelli&#8217;s run $377 each for the fronts, and $488 ea for the rears at discounttire.com<\/p>\n<p>The trade off on run-flats is they have somewhat worse performance, but they don&#8217;t leave you stuck beside the road.\u00a0 This morning I felt stuck beside the road, so I am not sure I want to put run-flats on again for the new tires.\u00a0 With the V at the Dealer though I&#8217;ll have to see what the choices are.<\/p>\n<p>My experience with OnStar was good.\u00a0\u00a0 They were helpful, polite, and got me connected to who I needed to talk to.<\/p>\n<p>Cadillac Roadside assistance was helpful and got the car to the right place to be serviced. We discussed various options &#8212; such as which Cadillac dealer to tow to, or whether to tow to a tire store instead.<\/p>\n<p>The Towing company sent the right kind of truck for the V, and the Driver took appropriate care to get the V up on the truck without scraping the front spoiler.<\/p>\n<p>OnStar, Cadillac Roadside service, and the Towing Company all communicated clearly back to me.<\/p>\n<p>I wish roadside assistance worked where a van pulled up with a new rare tire, and ready to mount it on the wheel.\u00a0 Unfortunately, that&#8217;s not happening.\u00a0 But I am glad that I was able to get the car lined up for repair and I got back home safely.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On the way home from Fort Worth to Plano this morning in my 2008 Cadillac STS-V I began to hear a loud &#8220;wap-wap-wap&#8221; sound.\u00a0 I looked for a safe spot to exit the highway, then pulled into a parking lot &hellip; <a href=\"http:\/\/www.caddyinfo.com\/wordpress\/pirelli-onstarconnect-cadillac-roadside-assistance-frankkent-sts-v\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[523],"tags":[541,746,672,747,595],"class_list":["post-10533","post","type-post","status-publish","format-standard","hentry","category-sts-v-cadillac-models","tag-cadillac-sts-v","tag-flat-tire","tag-pirelli","tag-runflat","tag-tires"],"_links":{"self":[{"href":"http:\/\/www.caddyinfo.com\/wordpress\/wp-json\/wp\/v2\/posts\/10533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.caddyinfo.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.caddyinfo.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.caddyinfo.com\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.caddyinfo.com\/wordpress\/wp-json\/wp\/v2\/comments?post=10533"}],"version-history":[{"count":16,"href":"http:\/\/www.caddyinfo.com\/wordpress\/wp-json\/wp\/v2\/posts\/10533\/revisions"}],"predecessor-version":[{"id":10553,"href":"http:\/\/www.caddyinfo.com\/wordpress\/wp-json\/wp\/v2\/posts\/10533\/revisions\/10553"}],"wp:attachment":[{"href":"http:\/\/www.caddyinfo.com\/wordpress\/wp-json\/wp\/v2\/media?parent=10533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.caddyinfo.com\/wordpress\/wp-json\/wp\/v2\/categories?post=10533"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.caddyinfo.com\/wordpress\/wp-json\/wp\/v2\/tags?post=10533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}